Shipping policy
SHIPPING POLICY
Delivery is available in Canada only.
DELIVERY
Your package will be prepared and sent within 5 working days of your order unless there are reasons beyond our control. Rest assured that we are working hard to get your package to you as soon as possible. We know you can't wait to receive it! Unless there are unforeseen circumstances, packages are picked up by our carrier every Wednesday and Thursday. Shipping times vary between 1 and 6 days depending on where the packages are being shipped. Delays may be longer during peak periods such as the holiday season.
Shipping Rate Guide - Province of Quebec
| Amount of the order | Delivery without signature | Delivery with signature |
| $74.99 and under | 12$ | 14$ |
| $75 to $149.99 | 6$ | 8$ |
| $150 and more | Free* | N/A |
* Free delivery in Quebec with any purchase of $150 or more: Free delivery is offered with any purchase of $150 or more, before taxes, after discounts everywhere in Quebec. Please note that the option without signature will be selected by default.
Shipping Rate Guide - Canada
| Province | Delivery without signature | Delivery with signature |
| Ontario | 15$ | 17$ |
| Other Provinces | 20$ | 22$ |
Delivery WITHOUT signature
Note that we are not responsible in the event of loss or theft of parcels when the option without signature is selected. If you make a payment using the "pay now" button, the no-signature option will be selected by default.
Delivery WITH signature
This option is the safest in order to reduce the risk of loss of parcels. Please note that if you request a signature and no one is present when the package is delivered, it is your responsibility to track the status of your package using the tracking number sent. In the event that a package is not picked up at the Purolator distribution center and returned to our offices, you will be responsible for paying the new freight charges.
For either of the above options, it is your responsibility that the shipping address and your contact details are correct. Unfortunately, we are not responsible for the loss of a package due to an incorrect address. No compensation will be offered if applicable.
Note that there is no delivery on furniture and large items, unless you have made a prior agreement at info@demainpeutetre.ca.